Contact Us

Frequently Asked Questions


No.CategoryQuestionAnswer
1ShippingHow much does delivery cost?

PiShop charges a flat R100 fee per delivery anywhere within South Africa unless otherwise stated; We're in the process of on-boarding additional African countries and introducing a live shipping fees calculator.

2ShippingHow long does delivery take?

1 - 2 days within major centers
2 - 5 days in rural areas

See a more exact list here: https://www.pishop.co.za/store/shipment-times

3ShippingDo you ship outside of South Africa?Yes, We're in the process of on-boarding additional African countries and introducing a live shipping fees calculator; for now contact us at support@pishop.co.za and we'll generate a custom quote.
4PricingAre prices VAT Inclusive?Yes, all prices displayed are shown inclusive of VAT by default, if you select a shipping destination outside of South Africa prices will be adjusted to remove VAT.
5PricingCan I get Bulk Discount?Yes (excluding items with sales limits and items on special) have bulk pricing enabled, if you are looking for a much larger order contact us at support@pishop.co.za and we'll generate a custom quote.
6ProductsCan I preorder "Out of Stock" items?No, you can add the item to your wishlist and we'll notify you when it arrives but to avoid possible disappointment we only allow placing orders for items we actually have in stock (stock availability can be seen on every product page)
7ProductsCan I order a discontinued item?Yes, these items are still available but are no longer generally stocked by PiShop, contact us at support@pishop.co.za and we'll assist


Contact Details

Address:
PiShop
Shop 4, Total Filling Station Complex
Cnr Henley Drive and Cleeve Rd
Henley On Klip, 1961, Midvaal, Gauteng

GPS:
Latitude: 26°31'39.95"S
Longitude: 28° 3'30.65"E
- We're an online store so please check in before you arrive to ensure somebody is available to assist you.
Office Telephone:
+27 87 702 2764
- When possible kindly consider email over phone calls to better help us get your goodies packed and shipped speedily.

E-Mail:
support@pishop.co.za


Standard Business Hours
Mon - Fri : 08:00 - 16:00
Sat + Sun : Closed
Public Holidays: Closed