Contact Us

Frequently Asked Questions


No.CategoryQuestionAnswer
1ShippingHow much does delivery cost?

PiShop charges a flat R100 fee per delivery anywhere within South Africa unless otherwise stated; We're in the process of on-boarding additional African countries and introducing a live shipping fees calculator.

2ShippingHow long does delivery take?

1 - 2 days within major centers
2 - 5 days in rural areas

See a more exact list here: https://www.pishop.co.za/store/shipment-times


Please note that during the Festive season the couriers are reporting a 3-5 business days delay on all deliveries.

3ShippingDo you ship outside of South Africa?Yes, We're in the process of on-boarding additional African countries and introducing a live shipping fees calculator; for now contact us at [email protected] and we'll generate a custom quote.
4PricingAre prices VAT Inclusive?Yes, all prices displayed are shown inclusive of VAT by default, if you select a shipping destination outside of South Africa prices will be adjusted to remove VAT.
5PricingCan I get Bulk Discount?Yes (excluding items with sales limits and items on special) have bulk pricing enabled, if you are looking for a much larger order contact us at [email protected] and we'll generate a custom quote.
6ProductsCan I preorder "Out of Stock" items?No, you can add the item to your wishlist and we'll notify you when it arrives but to avoid possible disappointment we only allow placing orders for items we actually have in stock (stock availability can be seen on every product page)
7ProductsCan I order a discontinued item?Yes, these items are still available but are no longer generally stocked by PiShop, contact us at [email protected] and we'll assist
8ShoppingWill PiShop be closing during the festive season?No, we will only be closed on public holidays, and the 24th and the 31st of December. We will remain open for normal business hours the rest of the time.
9ShoppingCan I come in to PiShop to make my purchase or can I only purchase online?We are predominantly a online shopping store, but we do welcome walk-in customers too.
You are more than welcome to pop into the store and shop with us during our standard operating hours.


Contact Details

Address:
PiShop
Shop 4, Total Filling Station Complex
Cnr Henley Drive and Cleeve Rd
Henley On Klip, 1961, Midvaal, Gauteng

GPS:
Latitude: 26°31'39.95"S
Longitude: 28° 3'30.65"E
- We're an online store so please check in before you arrive to ensure somebody is available to assist you.
Office Telephone:
+27 87 702 2764
- When possible kindly consider email over phone calls to better help us get your goodies packed and shipped speedily.

E-Mail:
[email protected]


Standard Business Hours
Mon - Fri : 08:00 - 16:00
Sat + Sun : Closed
Public Holidays: Closed