Payment Policy

Last Updated: 2018-04-19

Displaying of Prices

All pricing displayed on the web is inclusive of all relevant fees, in South African Rand and are subject change without any warnings or notifications. Please note that all prices displayed, unless otherwise mentioned, exclude the cost of delivery. PiShop takes utmost care to ensure that the displayed prices are correct. Where pricing on the website differs from the actual pricing, the applicable price will be the lesser of the two prices, unless the lesser price is made in error and we have taken reasonable steps to rectify the error and or where it is a website specific promotions for online purchases only or in branch specific promotion for branch purchase only. Hence such promotional pricing will not be honoured. If a mistake is made or incorrect price is displayed we will correct these as soon as we are made aware of the incorrect displayed price.

Validity Of Orders

All orders placed will be deemed binding and will remain valid provided that payment is received within 14 days, should you require special arrangements be me for your order please contact us at [email protected]

Credit

Absolutely no credit can or will be issued by PiShop to any customer under any circumstances, only once a customer’s account has been paid in full will products be released for delivery/collection.

Agreement of Sale

A sales order will only be deemed as completed once you have completed the purchase cycle and an approved payment/order confirmation is received. We will confirm your purchase order with you via your specified email. By you placing a product into your shopping cart or adding a product to a wish-list does not constitute a sale nor is such products, its price nor its quantities reserved. In the event that you complete the purchase cycle for such products at a later stage PiShop cannot be liable to honour any Price changes or if such products are not available.

Payment Methods

PiShop accepts the following types of payments:

Bank Deposits and Electronic Funds Transfer:
  • - Should you select to pay via a bank deposit or Electronic Fund Transfer: on completion of your order an instruction will be emailed to you regarding the method in which monies must be deposited in PiShop's Nedbank account.
  • - PLEASE NOTE: Your order number is to be used in the reference section of the deposit slip or the electronic transfer, we will not be held liable for any delays should you fail to include these.
  • - Depending on the bank, some payments may take up to three business days to reflect in our account. In such circumstances there will be a delay in having your order delivered or collected.
  • - Should you select the “Collection from Store” delivery method; you will also need to provide proof of identification before the order will be released.

PayPal:
  • - PiShop provides the convenience of online credit and debit card processing through our PayPal payment gateway, should you want to make use of PayPal as your payment gateway please be advised that only British Pound Sterling (£) (GBP) can be accepted, Paypal will automatically perform the currency conversion for you but you might pay additional fees for this service.
  • - On completing the purchase cycle the sales details are sent to the bank, if payment is unsuccessful or authorisation is not issued by the bank your purchase cycle cannot be completed.
Cash:
  • - Should you select the “Collection from Store” delivery method; you will be able to make use of Cash or our Card facilities on site
  • - We have 2 ATM units (ABSA and Standard Bank) on site for your convenience.
PayGate:
  • - Detailed description of goods and/or services
    PiShop (Pty) Ltd is a business in the eCommerce industry that specializes in the supply of Single Board Computers and Accessories.
  • - Delivery policy
    Subject to availability and receipt of payment, requests will be processed within 1 business day(s) and delivery confirmed by way email or SMS as per customer's preferences, delivery is effected through our Courier partners.
    Further reading is available in our Shipping Policy
  • - Return and Refunds policy
    The provision of goods and services by PiShop (Pty) Ltd is subject to availability. In cases of unavailability, PiShop will refund the client in full within 30 days. Cancellation of orders by the client will attract a 10% administration fee.
    Further reading is available in our Returns Policy
  • - Customer Privacy policy
    PiShop (Pty) Ltd shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569.
    Further reading is available in our Privacy Policy
  • - Payment options accepted
    Payment may be made via Visa, MasterCard, Diners or American Express Cards or by bank transfer into the PiShop (Pty) Ltd bank account, the details of which will be provided on request.
  • - Card acquiring and security
    Card transactions will be acquired for PiShop (Pty) Ltd via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. PayGate uses the strictest form of encryption, and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.
  • - Customer details separate from card details
    Customer details will be stored by PiShop (Pty) Ltd separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za.
  • - Merchant Outlet country and transaction currency
    The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).
  • - Responsibility
    PiShop (Pty) Ltd takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.
  • - Country of domicile
    This website is governed by the laws of South Africa and PiShop (Pty) Ltd chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.
  • - Variation
    PiShop (Pty) Ltd may, in its sole discretion, change this agreement or any part thereof at any time without notice.
  • - Company information
    This website is run by PiShop (Pty) Ltd (private company) based in South Africa and with registration number 2015/363292/07 (Director: Debra Viviers).
  • - PiShop (Pty) Ltd contact details
    Company Physical Address:
    Shop 4, Total Filling Station Complex, Cnr Henley Drive and Cleeve Rd, Henley On Klip, 1961, Midvaal, Gauteng
    Telephone: +27 87 702 2764
    Email: [email protected]pishop.co.za

    Fraud

    PiShop reserves the right, for purposes of preventing suspected fraud, to refuse to accept or process payment on any order, and/or to cancel any sale concluded between you and PiShop, in whole or in part, on notice to you. PiShop shall only be liable to refund monies already paid by you (see PiShop's Refund Policy in this regard), and accepts no other liability which may arise as a result of such refusal to process any order/sale.

    Currency and Transaction Security

    All transactions are conducted in South African RAND (R) (ZAR) through mechanisms not included or linked to PiShop, if you make use of the PayPal payments gateway a currency conversion will take place from ZAR to British Pound Sterling (£) (GBP) as conducted by PayPal; When PayPal processes a transaction for you via their secure payment web services, the transaction is encrypted via SSL. By submitting a sales order through any of the PiShop website services, you warrant that you are acting within the bounds of the law and that you have the legal capacity to transact, or have the mandate to transact to do so. This includes that you have obtained the express permission (indemnity) of the person and or Business whose information you are submitting / using through any of our services and that you are not in breach of the Consumer Protection Act or National Credit Act, and / or any other applicable legislation in any way. You indemnify PiShop, its Members and employees from any claim and / or liability from any third party arising out of your instructions and/or use of the service(s).
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